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F A Qs
(please click on the question you would like answered.)

  There are hundreds of Web design companies. What makes you different?
  Why should I hire a professional to design my Web site?
  How long will it take?
  Who owns the completed Web site?
  What is a domain name and why do I need one?
  What is hosting and why do I need it?
  What is the design process?
  What type of payments do you accept?
  What are your hours?
 
 
 
 
 
 
 
 
 
 
There are hundreds of Web design companies. What makes you different?
 
White Wolf Websites was started in order to offer a simple, one on one approach to building your website.  You will work with the same contact person at all times.  We don't use run of the mill templates and pre-designed sites.  Your site will be a custom work designed to fit your specific needs. 

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Why should I hire a professional to design my Web site?
 
Think of your web site as your store or office building.  For many businesses the website is the first thing their customers see.  Would you want to do business with a company that was in a run down or unprofessional setting?  You would hire a professional carpenter, electrician and construction crew to build your building, and the same applies to your site.  People from all over the world will be able to view your site and you will want to put your best foot forward.

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How long will it take?
 
Most websites take 4 - 6 weeks if your copy (text) is already prepared.  Copy should be in MS Word format or comparable electronic format.  We do offer expedited services for an additional fee.

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Who owns the completed Web site?
 
Once the final payment is received, ownership is transferred to you.  You will receive a hard copy of your site for your files.
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What is a domain name and why do I need one?
 
Every Website must have a domain name.  It is your unique address on the web.  Instead of being at "1 Main St.", your location would be "yourdomainname.com".

Domain names can be purchased from many different sites.  If you would like us to set it up for you, please let us know.  There is a small fee for the setup.  Once we set it up for you, you will be given the access information to your domain name control panel.  You will then be able to manage, update, or change your own information without any hassels.

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What is hosting and why do I need it?
 
Once you have your domain name, you need a place to store all the pictures and code that make up your website.  You can buy or rent web space through a hosting company.  We offer several hosting packages to fit your needs.  There are also hundreds of other hosting companies on the internet.

If you choose an alternate hosting company, please be sure to check with us to make sure it offers all of the services you will need for your specific site.  Storefronts and databases are just a couple of examples of special needs in your hosting package.

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What is the design process?
 
1) Contact Us

Simply use the contact page to let us know what you are interested in and give us a brief idea what your needs are.  We will then contact you with additional information, and to give you a quote on your specific site. 

2)  Make a deposit

Once you approve your quote, you will be required to pay 50% of the cost up front.  An invoice will be sent to you with detailed charges.  No additional costs will be added except for additions requested by you.  Payment can be in a company check, Visa or MasterCard.  You can pay online with our secure server.  Credit card payments are sent through our parent company, White Wolf Spirits.

3)  Work with the web designer

We may be the designers, but no one knows your product or service better than you.  You know your target audience and your customers likes and dislikes.  We have a few forms that will help us to understand your needs.  They will be sent to you and we will go over them with you by phone or email.

4)  Approve the draft

Once we receive all the information, we will create a layout draft for you.  It may take more than one draft.  You can make as many changes as necessary to the draft.  Once you approve a draft, we will add the text you supplied and any additional materials.  Changes made after you approve the draft are charged at $65/hour.

5)  Final approval

Once all the copy and any additional material has been added to the site, it will be sent to you for final approval.  Once approved, your site will be uploaded to the Web and we will fully test it. 

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What type of payments do you accept?
 
We accept company checks, Visa and Mastercard for both the deposit and the final payment.  If, for any reason, payment is declined, it will be cause to terminate the site until full payment is received.
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What are your hours?
 
Our hours are:

9:00 am - 6:00 pm Monday - Friday CST
9:00 am - 12:00 noon on Saturday CST

You are free to email us at any time.  Email is checked frequently and we will respond as soon as possible.

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